Information We Collect

When you use our website or place an order, we may collect the following information:

• Name and contact details.
• Email address and phone number.
• Billing and shipping address.
• Order details and purchase history.
• Information you provide through enquiry or contact forms.

How We Use Your Information

We use the information collected for purposes such as:

• Processing and delivering your orders.
• Confirming payments and transactions.
• Responding to customer enquiries.
• Providing order updates and customer support.
• Improving our website, products and services.
• Preventing fraudulent or unauthorized activities.

Payment Information

Payments made through our website may be processed by third-party payment service providers, including CCAvenue.

Payment information is handled according to the respective payment provider’s security and privacy practices. Please refer to their policies for further details.

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, maintain shopping cart functionality and understand website usage.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Sharing of Information

We do not sell your personal information. We may share necessary information with trusted service providers only when required to operate our business, including:

• Payment gateway providers for transaction processing.
• Courier and delivery partners for shipping orders.
• Website hosting and technical service providers.
• Authorities when disclosure is required by applicable law.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, provide services, resolve disputes and meet applicable legal or accounting requirements.

Your Privacy Rights

Subject to applicable laws, you may contact us to request access to, correction of or deletion of your personal information.

You may also contact us if you have concerns about how your personal information is being used.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We recommend reviewing their privacy policies before sharing any personal information.

Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent where required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable legal requirements.

Any updates will be published on this page with the revised date.